Terms of Service

Updated as of April 24, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of CannaNorth.ca, Canna North Cannabis Store retail locations, and any related websites, pages, digital communications, advertisements, content, ordering tools, menus, loyalty programs, customer service channels, or other services that link to or reference these Terms (collectively, the “Services”).

For the purposes of these Terms, “Canna North,” “Canna North Cannabis Store,” “we,” “us,” and “our” refer to the Canna North brand, the operators of Canna North Cannabis Store retail locations, the franchisor of the Canna North brand, franchisees, licensors, affiliated businesses, service providers, and authorized representatives, as applicable.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. Eligibility and Legal Use

You must be legally permitted to access cannabis-related content and purchase cannabis products in your jurisdiction.

In Ontario, you must be 19 years of age or older.

By using the Services, you represent and warrant that:

  • You meet the legal age requirement

  • You will comply with all applicable laws and regulations

  • You will not use the Services for unlawful purposes

We reserve the right to refuse access, service, or transactions at our discretion.

3. Use of the Services

You agree not to:

  • Use the Services for any unlawful, fraudulent, or harmful purpose

  • Attempt to gain unauthorized access to systems or data

  • Interfere with or disrupt the Services

  • Use automated tools (bots, scrapers) without permission

  • Misrepresent your identity or eligibility

We may suspend or terminate access for any violation of these Terms.

4. Product Information and Availability

All product listings, descriptions, pricing, availability, and promotions are subject to change without notice.

We do not guarantee:

  • Product availability

  • Accuracy of descriptions or images

  • Pricing accuracy

  • That products will meet your expectations

We reserve the right to:

  • Correct errors

  • Cancel or refuse orders

  • Limit quantities

  • Substitute products where permitted

5. Orders, Pickup, and Delivery

Orders placed through the Services are subject to:

  • Verification of age and identity

  • Availability of products

  • Compliance with applicable laws

We may cancel or refuse any order at our discretion.

Delivery and pickup may be subject to:

  • Location restrictions

  • Time windows

  • Identification requirements

6. Third-Party Services

The Services may include third-party tools such as:

  • Menus

  • Ordering platforms

  • Payment processors

  • Delivery services

  • Analytics or advertising platforms

Your use of third-party services is subject to their terms and policies. We are not responsible for their actions, content, or practices.

7. Intellectual Property

All content on the Services, including:

  • Text

  • Logos

  • Branding

  • Images

  • Graphics

  • Layout

  • Software

is owned by or licensed to Canna North and is protected by applicable laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written consent.

8. User Submissions

If you submit reviews, feedback, comments, photos, or other content (“Submissions”), you:

  • Grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute the content

  • Represent that you have the right to submit it

  • Agree that it does not violate any law or third-party rights

We may use Submissions for marketing, operations, or any other lawful purpose without compensation.

We are not responsible for user-submitted content.

9. Promotions, Contests, and Loyalty Programs

Any promotions, contests, or loyalty programs may be subject to additional terms.

We reserve the right to:

  • Modify or cancel promotions

  • Limit eligibility

  • Refuse participation

10. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

We make no warranties or representations regarding:

  • Accuracy

  • Reliability

  • Availability

  • Security

  • Fitness for a particular purpose

To the fullest extent permitted by law, all warranties are disclaimed.

11. Limitation of Liability

To the fullest extent permitted by law, Canna North shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business

  • Errors, interruptions, or delays

  • Product-related dissatisfaction

arising from your use of the Services.

12. Indemnification

You agree to indemnify and hold harmless Canna North and its related parties from any claims, damages, losses, liabilities, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your breach of any law or third-party rights

13. Privacy

Your use of the Services is also governed by our Privacy Policy.

14. Termination

We may suspend or terminate your access to the Services at any time, for any reason, without notice.

15. Changes to These Terms

We may update these Terms at any time. Updated versions will be posted with a revised date.

Your continued use of the Services means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes shall be resolved in Ontario courts.

17. Contact

Canna North Cannabis Store
Email: info@cannanorth.ca